10 percent Facebook users face online abuse: study

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22 Mar 2013 , 15:45

London: At least one in 10 Facebook usershave received abusive or insulting messages on the site, a newstudy has found.According to the study, ten per cent Facebook users haveexperienced someone posting insulting or abusive messages ontheir wall, or sending insulting, abusive or threatening private messages.

Sixty-one per cent people said it has happened just onceor twice, while eight per cent claimed to receive’anti-social’ messages about once a month, and three per centreceive them a few times a month, The Telegraph reported.

Facebook. Agencies.
Representational image. Getty Images

A further three per cent said they have received more thanfive such messages in the past year, found the study by GlobalMarket Insite, a provider of technology enabled solutions forglobal market research.

In 62 per cent of cases, the insult came from people therecipient knows in real life, but 27 per cent said theperpetrator wasn’t even on their Facebook friends list.

Two thirds responded by blocking the offender, while justover a quarter used the ‘Report’ link provided by Facebook.Others dealt with the situation by taking advantage of theprivacy settings (14 per cent), setting up a limited profile(six per cent), stopping using Facebook (five per cent) and closing their account (three per cent), 14 per cent asked theperpetrator to stop.

On Twitter only five per cent reported threatening,insulting or abusive tweets, although this is likely to bebecause half of all Twitter users said they have an accountmerely to follow others. Only three per cent of respondents said that they have been asked to delete a tweet.

“In the virtual world of social media people may feel itis easy and anonymous to send insulting or abusive messages toother users. Our research shows that most people on Facebookare currently able to tackle the problem themselves using thetechnology provided,” Ralph Risk, Marketing Director Europe, said.

“The strength of social media has always been theopportunity to easily connect and interact with friends andgroups, but to ensure its continued flexibility is notrestricted by legislation, it is important that the ability to limit exposure to insulting and abusive messages is simple forusers to control themselves,” Risk said.

PTI


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