A majority of HTC Sensation owners have been complaining about severe issues related to the touchscreen losing its ‘touch’ after a few weeks of usage. HTC is still tight lipped about this and refuses to acknowledge the problem. The screen tends to lose it’s sensitivity after a while and refuses to respond to your input, especially on the lock screen. In fact, we had the same issue when we reviewed it a while back, but simply took it for a glitch with the firmware or the review unit. HTC Support’s suggestion of resetting the phone doesn’t help either, since it seems to be a firmware bug.

The name sounds a bit ironic now

The name sounds a bit ironic now

If you head over to xda-developers, there’s a 65-page thread on this problem with many users saying that the problem recurs even with a replaced handset. Some users are down to their third or fourth replacement piece, but the issue still persists. The phone tends to work flawlessly in the first week or so, but eventually this problem develops. Some reports suggest another possible bug with the camera interface, which randomly reboots the phone whenever you snap a picture. Due to the locked bootloader, users can’t even try custom ROMs to fix this problem. First the Wi-Fi death grip issue and now this, it’s a bit sad since this is an HTC flagship phone and to have such issues does not pose well for sales. So, if you own a Sensation and have this problem (or any other) and know a work around, leave a comment below.

Publish date: August 4, 2011 10:38 am| Modified date: December 18, 2013 8:17 pm

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