The Telecom Regulatory Authority of India (TRAI) put a cap on SMSes to 100 a day and beyond just telemarketers and teenagers, the cap presents problems to another community. People with hearing disabilities usually communicate using text messages and SMSes are the reason they've been able to live with a little bit more independence from family members and friends while still staying in touch. Usually members of the deaf community send around 250 to 300 text messages on any given day.
The deaf need to be heard
The Kerala Association for the Deaf seeks a reprieve from the newly implemented text message cap for its members. They have written to the TRAI asking for an exemption for the hearing disabled. KAD president, Rajiv Kumar suggested to the TRAI that those users that provide medical certificates confirming their hearing disability to their service providers, get an exemption to the SMS cap. He said that many deaf people work in the government sector at lower-level posts and when they are not physically present at their workplace, SMS is the way to communicate.