Facebook has landed itself into hot soup over privacy issues…again. It looks like a flaw is causing private messages sent by Page owners using Facebook’s Pages Manager for Android to become public on the very page.
If you have Facebook’s Pages Manager application installed onto your Android devices to access your pages at any time of the day, you need to beware. If you plan on sending an image as a private message to a fan of your page, chances are that the image will get posted onto your wall for all your fans to see.
The colleague was less than charitable with his comments. Thankfully, this remained private
First noticed by Android Police, the flaw seems to be a wide-spread one, with multiple complaints on the Play Store page of Facebook Pages Manager. A user named Duke Ology writes that he had sent a client a private message of a package with an address. The address ended up becoming public on his Page's wall thanks to the flaw. This critical bug could be a major embarrassment for Page owners who send out private messages as their page. The private messaging section is private for a reason. Most Pages managers use the section to troubleshoot and address consumer grievance, especially if the page is of a brand. The information becoming public without the knowledge of the administrator could cause a few issues that could be potentially harmful for the page and brand.
We decided to try the app out to see if there indeed was a flaw. I decided to use my own private Facebook page for this experiment. Replying to a colleague’s message using the Android app, I noticed that the picture – minus the caption – was posted onto the Page’s wall instantly. The flaw did not manifest itself when I sent images using the web and even the iPhone app. The problem exists, but thankfully it is limited to only the Android app of Pages Manager.
It does look like Facebook has finally acknowledged this problem that dates back to the May 20 update the Pages Manager last received on Android. In a statement to Android Police, Rory from Facebook Security has said that the social networking company was looking into the issue and “will try to get a fix up soon.”
Meanwhile, if you intend to send out private messages to your Facebook fans, do it through the web.
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