Google's scheduled 6:20 PM update on the outage has it re-iterating that it is still investigating the issue and will provide users with an update on the situation at 7:20 PM. At the time of writing this article, however, it seemed that service was crawling back to normalcy as messages seemed to go back and forth, albeit very slowly. In fact, even though the messages are going through to the contact, messages saying that the contact did not receive the chat have been popping up.
Google's Gtalk is facing some issues as users aren't able to send messages to their contacts. Those using the service at the moment, receive a message that their chats haven't been received. Tweets confirm that the issue is worldwide at the moment. Confused, users have taken to the popular microblog with messages, like – “#Gchat is down, #Twitter confirms it.”, “Grr argh #gchat is broken,” “So it seems #gchat is down across the world. Numerous tweets on it. Are you facing this problem?.”
Crawling back to normalcy..
In its first message that the service posted, Google confirmed that they're currently investigating the issue and will provide more information shortly. In a more recent update (4:20pm), Google added, “We're aware of a problem with Google Talk affecting a majority of users. The affected users are able to access Google Talk, but are seeing error messages and/or other unexpected behavior. We will provide an update by 7/26/12 5:20 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.”
Google's Gtalk service is the most popular chat service available today, and a disruption such as this is bound to cause much inconvenience to its wide userbase, globally. The service can also be accessed via Gmail, one of the most popular e-mail services around today. Google has put up an official notice confirming the issue.
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