The case of overheating devices seems to have popped up once more and this time around it happens to be none other than the flagship smartphone from Samsung, the Galaxy S III.
The top portion of the Samsung Galaxy S III
An Irish-based user of the Samsung Galaxy S III has taken to a web forum, boards.ie to voice his grievance about how an over heating issue has caused his newly purchased smartphone to burn up from the inside. He stated that the Samsung Galaxy S III was placed in a car mount and then suddenly the smartphone burst into a white flame with sparks and a bang. Explaining the situation, he stated, “I pulled in to look at my phone, the phone burned from the inside out. Burned through the plastic and melted my case to my phone. The phone kept working but without any signal. I brought it to the carphone warehouse and they told me that they couldn’t replace it for me that they had to send it off to be checked out first. No even replacement phone, left with nothing. The phone was destroyed and it slightly burned a piece of plastic on the inside of my car.”
He went on to add that the store he purchased it from refused to provide him with a replacement and that it needed to be sent to Samsung. Since the store did not provide him with a replacement handset, Samsung contacted him and provided him with a replacement Galaxy S III and told him that they would send him some free stuff as well. However, the brand did not confirm if it was a fault of the smartphone.
Another view of the burnt Samsung Galaxy S III
Samsung later on issued a statement stating, “Samsung is aware of this issue and will begin investigating as soon as we receive the specific product in question. Once the investigation is complete, we will be able to provide further details on the situation. We are committed to providing our customers with the safest products possible and are looking at this seriously.”
This may be just a one off incident and as the user mentioned, it could have been caused due to the fact that it was placed on the car mount as well as the car’s heating system. However, if this happens to you, then we strongly advise you to contact Samsung regarding the situation as they will advise you accordingly.
Besides this one off case, there has not been any other such issue with the Samsung Galaxy S III and to understand more on this device, here is a look at our review.
If one has missed out or just wants a quick look, here are the highlighted specifications of the Samsung Galaxy S III:
- Android 4.0 with TouchWiz
- 1.4 GHz quad-core Exynos 4212 processor
- 4.8-inch HD Super AMOLED display with a resolution of 1280 x 720
- 8MP camera with AF, LED flash, BSI sensor and 1080p HD video recording
- 1.9MP front camera with a resolution of 720p for video chat
- 16/32/64GB Internal memory, expandable upto 64GB
- 1GB RAM
- NFC, Wi-Fi, DLNA, GLONASS, micro-USB 2.0, HDMI, Bluetooth 4.0
- 2100 mAh battery
Publish date: June 22, 2012 9:19 am| Modified date: December 18, 2013 10:35 pm
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