Apple has been facing a lot of criticism about its new Maps app in the latest version of iOS. The company decided to forego the use of Google Maps in favour of an app that was developed in-house. The app is receiving many complaints due to the high level of inaccuracies. Recently, according to The Verge, CEO of Apple Tim Cook had issued an apology to users of iOS 6, and suggested alternatives to the Maps app till Apple fixes it.
Apple Maps is being widely criticised
In his statement, Tim Cook said, “We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better…While we're improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app”.
Apple had released a statement to AllThingsD regarding the complaints that the company was facing for the new Maps app that was included in the iOS 6 update. According to the statement, “We are excited to offer this service with innovative new features like Flyover and Siri integration, and free turn by turn navigation. We launched this new map service knowing that it is a major initiative and we are just getting started with it. We are continuously improving it, and as Maps is a cloud-based solution, the more people use it, the better it will get. We’re also working with developers to integrate some of the amazing transit apps in the App Store into iOS Maps. We appreciate all of the customer feedback and are working hard to make the customer experience even better.”
Features of iOS 6 were unveiled during the Apple event earlier this month. One of the biggest changes to the operating system is the new Maps app. The new Maps app has a built-in search for local points of interest, with over 100 million possible suggestions. Other features of the Maps app include navigation, routing, 3D maps, satellite imagery – that wraps around the 3D maps – and the ability to get directions directly through Siri.
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