If you feel you’ve been cheated by your cellphone service provider, here’s some respite for you. The Telecom Regulatory Authority of India (TRAI) will continue with one good deed and provide a proper regulation system for VAS. Mobile users have been known to sway from one service provider to another, and many take decisions based on the various plans that are being offered by the providers. While people might get what they want, they compensate by paying too much for other services.

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