In an official statement, the Telecom Regulatory Authority of India (TRAI) confirmed that they have put into effect an amendment to the existing Standards of Quality of Service of Basic Telephone Service (wireline) and Cellular Mobile Telephone Service Regulations, 2009 dated 20th March, 2009, and have issued Standards of Quality of Service of Basic Telephone Service (wireline) and Cellular Mobile Telephone Service (Amended) Regulations, 2012 Act. The amendment to the 2009 act, puts into perspective network related issues pertaining to the quality of 3G voice calls in the country at the moment. Simply put, the amended act makes provisions for a better 3G voice calls scenario, by improving the quality of the network, in line with the standards recommended in the Act.

Hoping for better services (Image credit: Getty Images)

Making 3G voice calls better! (Image credit: Getty Images)

The official statement further elaborates that the regulatory body upon careful assesstion, studying the exact requirements of the Quality of Services of the 3G networks, decided that as far as the voice services by 3G networks were concerned, the existing network related parameters of the 2009 act were sufficient, and added that “…except that the nomenclature for some of the terms used in the existing regulations and the measurement methodologies would be different.”  

The Telecom Regulatory Authority of India (TRAI) has been working hard towards improving the workings of the telecom industry in the country, since a while now and the past few months have been just a witness to that. Only recently, we reported about TRAI's attempt at helping customers keep unwanted calls and SMSes at bay being successful, with a whopping 161.66 million customers registering their preferences on National Customer Preference Register (NCPR). In yet another instance, TRAI managed to implement the 'per second billing' criteria, wherein it asked mobile service providers to provide ‘per second billing’ option to customers.

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